Microsoft 365 and Teams help teams collaborate in changing environments. Microsoft Teams offer real-time chat, audio, and video calls, screen sharing, file sharing, calendar and scheduling, virtual meetings, and live events. These integrated solutions can help team members communicate and collaborate remotely. Microsoft 365 and Teams offer security and compliance solutions to protect data and comply with rules.
Some additional examples include:
- Teams Channels: Teams Channels allow team members to organise conversations and content by topic or project, making it easy for them to find the information they need and stay up-to-date on what’s happening within their team.
- Teams integrations: Teams allow integration with a wide range of apps and services, such as Trello, Asana, and GitHub, which allows team members to access and manage the tools they need all in one place.
- Microsoft Teams Live Events: Teams Live Events allows team members to host webinars, company-wide meetings, and other live events, making it easy for team members to stay connected and informed, even when they are working remotely.
- Microsoft Teams Meeting Recording: Teams allow users to record their meetings, which can be helpful for team members who could not attend or for future reference.
- Mobile access: Teams and Microsoft 365 apps are available on mobile devices, making it easy for team members to stay connected and work together even on the go.
Introduction
TOS has been working closely with Microsoft for many years. We figure out how we can help organisations switch to digital. But because information technology has changed, we need to move beyond this.
We talk a lot more about meeting the digital imperative for each customer these days. Our customers work in all kinds of industries and sectors. They will need technology to do more with less in their business processes and functions. We work with them to help them get the most out of their technologies, which helps them become more resilient, meet changing expectations, and improve their experiences. Now is the time to decide between doing well and falling behind.
To do more with less, you don’t have to push your people to the limit. It’s really about giving them the tools they need to communicate, work together, and do their best in the Modern workplace.
At TOS, we can help you overcome today’s problems and become stronger. No other partner offers the same breadth and depth of best-in-class products and suite solutions for Dynamics 365, Azure, and Microsoft 365. Microsoft Teams is the best way to communicate and work together in a work world that is always changing and moving.
Here are a few case studies of why!
Microsoft Teams: a stimulus for innovation
Using Microsoft Teams makes it possible for work and collaboration to go smoothly. It helps ensure that there are no interruptions in any work-related activity that needs more than just voice, such as making worksheets, sharing documents, etc., and that needs video. This has led to its own innovations, with collaboration being a key factor. TOS can combine all of the features of Microsoft and third-party apps to make new solutions that improve productivity.
These solutions provide a wide canvas for us to grow, including apps in meetings, chats and channels, and message extensions. The rate of innovation has picked up at TOS due to the solutions we’ve set for our clients to utilise in Teams.
Transforming the way we work with Microsoft Teams and Microsoft 365
Microsoft Teams’ platform strength is its potential to develop indefinitely, with new features being added weekly. Custom workflows and third-party apps that help a single pane of glass all TOS’s clients make the most of the platform. We integrate Teams more deeply into their business operations.
Empowering frontline employees
Organisations operating in hybrid or geographically scattered settings will find Microsoft Teams an ideal communications tool. An update is one such Teams app, which may be made available to corporate teams who frequently need to collect data from employees, especially frontline workers.
– All types of IT firms
– staff involved in ecommerce operations;
– checking the legitimacy of the hotel operations;
– Regional managers from a major online business
The update eliminates duplicate tasks and makes things easier for teams like these. Task publishing sends tasks to teams and shows how they are being done. Do one job and post it on all of the sites. Since you can use it on your computer, the web, and your phone. You can get task reminders while you’re out and about.
Conversations and meetings in the hybrid realm of work
Microsoft Teams has rapidly evolved from a simple chat and video call platform to an industry-leading telephony choice with unrivalled integration.
Here at TECHOM Systems, we’ve been working hard to provide you with the Direct Routing & Microsoft Calling options you’ve been asking for. We work with companies to help them offer the best telephone solutions to their customers. TOS ensures that the business and technical goals are met while keeping things simple for the end user. We increase the solution’s general uptake, productivity, and robustness by keeping things simple.
Microsoft has released key new technologies that improved Microsoft Meetings. While this is happening, Teams has been the driving force behind the development of more impressive experiences for hybrid-world gatherings of people. It makes it a more enjoyable experience.
Here are some of them:
- Mesh avatars for Microsoft Teams, allowing for personalised character representation in online conferences;
- PowerPoint Live is quite popular. However, Excel Live enables us to collaborate and update a single Excel file without ever leaving the conference;
- Cameo in PowerPoint Live, which enables presenters to include video from their Teams meeting into their presentation easily;
- IntelliFrame, which lets everyone in the room see the videos too. With IntelliFrame, meeting participants may better concentrate on and frame individuals inside the room as artworks in a gallery. In the first quarter of 2023, this fix will implement for common cameras.
Customer and agent experiences for Digital Contact Center with excellence
Microsoft merged the contact centre market for growth in telephony and their interaction with other systems.
TOS supports its clients across phone, video, and other digital interaction channels using the Microsoft Digital Contact Center Platform. We integrate the capabilities of Microsoft Dynamics 365, Microsoft Teams, Microsoft Power Platform, and Nuance.
As a Microsoft Solutions Partner, TOS can assemble a full-featured contact centre with top-tier artificial intelligence (AI). We power your choice of self-service, live customer interactions, collaborative agent experience, enhanced telephone services, and fraud protection tools.
Our experts’ on-demand virtual event explains TOS services.
At TOS, our experts look into what the cloud-based imperative implies for you, us, and the global workforce. We will look more closely at how you can use Microsoft Teams, Dynamics 365, and Microsoft 365 to have smooth, unified communications and collaboration.
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