Unified Communications

We offer Unified Communications (UC) solutions that streamline intra-company communication by integrating multiple enterprise communication channels into a unified dashboard or system. This optimization facilitates improved collaboration, seamless communication, and getting more done.

Ignite Innovation, Optimize Operations, and Thrive Digitally

Elevate Your Business with a Winning Digital Transformation Strategy

Stay connected face-to-face, anywhere you go

Experience the personal touch of face-to-face communication with a client or coworker hundreds of miles away using your mobile device, tablet, or computer.

Upgrade your phone or call center systems

Ideal for contact centers and organisations with a vast service area, a modern phone system can collect data in real time, analyse it, report on it, and integrate fully with a customer relationship management system.

Take productivity to the next level

Get the most out of your teamwork endeavors with this all-in-one solution for communication, file sharing, scheduling, project management, and more

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Why Choose Us

Empowering Organisations Through The Best Business IT Solutions

IT made easy – choose us for Innovative  IT Solutions & Services.

Reliability

Quality Assurance

Highly Skilled Professionals

Attention to Detail

Results-Driven Solutions

Round-the-Clock Support

Proactive Problem Solving

Personalized Service

Customer-First Approach

Trusted Advisor

Consistent Performance

Rapid Response Time

Desk Phone

Did you know that the way we use human voices can make people trust us more, feel our empathy, and connect with us better? That's why at TEHCOM Systems, our experts are really excited about providing your excellent phone teams solutions with the absolute best IP desk phones.

Softphone

Softphones integrate voice communication and smart software to facilitate effective communication and collaboration for mobile and remote teams. They can be used on any device and allow you to keep your existing phone numbers, even you are working from anywhere.

Unified Communications

Experience unified communications with TECHOM systems, integrating the reliability of desk phones with the flexibility of softphones. Tailor your perfect telephony to match your business needs, with the ability to adapt and scale as your company evolves.

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    Faqs

    Frequently Asked Questions

    Why are we here ?

    We are TECHOM Systems, the ultimate destination in Australia for unlocking the power of Unified Communications! We're here to answer the question that's been buzzing in your mind: why are we here? Well, as Unified Communications Providers , we're on a mission to bring you the transformative benefits of UC and Unified Communications Services right here in Australia.

    Imagine a world where communication is seamless, efficient, and unified. That's precisely what Unified Communications is all about. It's the integration of various communication channels like voice, video, and messaging into a single, harmonious platform. At TECHOM Systems, we believe in the magic of UC and its ability to revolutionize the way we connect, collaborate, and thrive.

    As leading Unified Communications Providers, we offer Unified Communication Solutions designed to simplify communication workflows and supercharge productivity. We've got you covered, from cutting-edge Voice over IP (VoIP) systems to immersive video conferencing solutions. We aim to provide you with the tools and technologies that seamlessly bring together all your communication needs.

    So, why are we here? We're here to be your trusted guide on the exciting journey of IT Solutions. We're here to empower you with the knowledge, expertise, and top-notch services that will transform the way you do business. Whether you're a small startup or a large enterprise, TECHOM Systems is your go-to destination for unlocking the true potential of UC.

    TOS, your trusted partner for Unified Communications Services and UC Solutions in Australia. Join Us on this experience, where collaboration knows no bounds, productivity soars to new heights, and communication becomes a superpower. Let's embark on this incredible journey together!

    What is unified communications?

    Unified Communications (UC) refers to a set of technologies that enable seamless and integrated communication across multiple devices and channels. UC systems typically allow users to access various communication methods from a single interface, such as voice, video, instant messaging, and presence information. UC aims to improve collaboration and productivity by making it easier for people to connect and communicate with each other, regardless of their location or device. UC solutions often include features such as voicemail, video conferencing, call forwarding, and integration with other business applications.

    What is VoIP?

    VoIP (Voice over Internet Protocol) is a way to make phone calls over the internet. It converts your voice into digital signals and sends them over the internet, allowing you to make and receive calls from any device with an internet connection, such as a computer, smartphone, or tablet. VoIP can be less expensive than traditional phone service, offering additional features such as call forwarding and voicemail.

    How does UCaaS work?

    Unified Communications (UC) integrates various business communication tools, such as instant messaging, video conferencing, voice over IP (VoIP), and email, into a single platform or device. This allows employees to access and use different communication tools from a single location, improving organisational communication and collaboration. UC can be delivered as a stand-alone solution or as part of a larger cloud-based platform.

    Who Sells Unified Communications as a Service?

    Technology companies specialising in business communications and collaboration tools typically sell Unified Communications as a Service solutions. These solutions can be delivered as a stand-alone product or as part of a larger cloud-based platform.
    TECHOM Systems offer a range of UC products and services, including VoIP phone systems, video conferencing tools, and collaboration software. We may also offer implementation and support services to help organisations set up and maintain their UC systems.

    Why would we want to use UC?

    Here are some benefits of using Unified Communications (UC):
    • Improved communication and collaboration within an organisation.
    • Increased efficiency and productivity.
    • Enhanced mobility and the ability to work remotely or on the go.
    • Cost savings by eliminating the need for multiple communication systems and long-distance phone charges.
    • Improved customer service by responding to inquiries more quickly and efficiently.

    Who are the primary users of Unified Communications Technologies?

    Primary users of Unified Communications (UC) technology include:
    1. Large enterprises
    2. Small to medium-sized businesses
    3. Remote workers
    4. Educational institutions,
    5. Legal,
    6. Accounting,
    7. Utility (gas)
    8. Healthcare
    9. Engineering
    10. Finance
    11. Government

    Do you also provide UC integration for custom software solutions?

    TECHOM Systems has a long list of available integrations, including Microsoft Office 365. Here on our website, you can find a longer list. If your solution needs to be listed, you can Ask Us for help making a custom strategic solution.

    Is there any other services offered by you?

    Absolutely! In addition to our expertise in Unified Communications, TECHOM Systems offers a range of other valuable services to cater to your organization's needs. Let's explore three of our key offerings:
    Mobile Device Management (MDM):

      •  As the mobile workforce continues to expand, managing and securing mobile devices has become paramount. Our 

    Mobile Device Management Service

      •  ensures that your organization's smartphones, tablets, and other mobile devices are properly managed, configured, and protected. With MDM, you can enforce security policies, remotely manage devices, and safeguard your data, all while providing your employees with the freedom and flexibility they need to be productive on the go.


    OneDrive for Business Migration:

      •  Data storage and collaboration are crucial aspects of modern business operations. Our 

    OneDrive for Business Migration Service

      •  helps you seamlessly transition from traditional file servers to Microsoft's robust cloud storage platform. We handle the migration process, ensuring that your files and folders are securely transferred, preserving file structures, permissions, and metadata. By leveraging OneDrive for Business, you can enhance collaboration, improve accessibility, and enjoy the benefits of scalable cloud storage.


    Microsoft Intune:

      •  As organizations embrace a diverse range of devices and operating systems, managing and securing these endpoints becomes increasingly complex. With 

    Microsoft Intune

      , we provide a comprehensive solution for managing and securing your organization's devices, whether they are running on Windows, macOS, iOS, or Android. From device enrollment and configuration to application management and compliance policies, Microsoft Intune helps you maintain control and protect your data across all endpoints, ensuring a secure and productive work environment.

     

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