Using With Ribbon Connect for Microsoft Teams, Keep your existing IP-PBX, Contact Center, or Cloud UC Services by integrating!
Warriors love the power of a Teams mobile app because it gives them the same power. Users of teams love that a Teams client brings together their coworkers, contacts, and collaboration in one place. Still, moving to Teams Calling is not as easy as flipping a switch for many businesses. They have already spent money on an IP-PBX, have multi-year contracts for their Cloud UC service, and often have business workflows that aren’t easy to copy in Teams.
With Ribbon Connect for Microsoft Teams, businesses don’t have to decide between being productive and being consistent. The cloud-based service from Ribbon can connect these two worlds. Use Ribbon Connect to connect every user’s work environment or pick the people who will benefit the most.
Ribbon Connect enables businesses to keep their current PBX or Cloud UC solution and their dial tone agreements. Teams can be used by 1 user or 10,000 users in an organisation. Even if the user is part of a group on the PBX, their PBX phone and Teams client (desktop or mobile) will ring simultaneously. Both clients can be used to make outgoing calls, but the person on the other end will always see the office caller ID. And both systems know when a user is on the phone. Stay in touch whether you’re at work, at home, or on the road.
Also, Contact Centres
Existing calling groups, ACDs, and contact centres may be integrated with Ribbon Connect. The transition to Teams Calling does not need to suspend mission-critical customer service operations.
Ribbon Connect for Microsoft Teams Manages Everything for You
Ribbon Connect is a cloud-based communication platform that provides a variety of voice and messaging services for businesses. It offers integration with Microsoft Teams, allowing users to make and receive calls, send and receive SMS messages, and access other communication features directly within the Teams interface. Ribbon Connect for Microsoft Teams provides a seamless communication experience, allowing users to stay connected and collaborate efficiently. It also offers advanced features such as call routing, call analytics, and call recording, helping businesses to optimise their communication workflows and improve productivity.
Teams is widely used by more than 100 million people all over the world for video conferencing, file sharing, and chat. Ribbon Connect for Team Services Direct Routing makes it easy to take the next step: adding a dial tone to Teams to make and receive business phone calls and turn Teams into the office phone system.
Direct Routing vs. Microsoft Teams; which will help your business the most?
Microsoft Teams and Direct Routing are both solutions for cloud-based communication and collaboration. However, they have distinct capabilities and uses.
Microsoft Teams is an all-in-one collaboration platform that includes chat, video conferencing, file sharing, and many other features. It is designed to be user-friendly and easy to set up and manage. Teams allow users to make and receive calls, but this feature may not suit all businesses or call volumes.
Direct Routing, on the other hand, is a more advanced solution that allows businesses to connect their existing telephony infrastructure to Microsoft Teams. It allows users to make and receive calls using their existing phone system and can support a high volume of calls.
Many organisations are just getting started with Teams Calling, so they are not ready to invest in software, training, and infrastructure. Ribbon Connect makes it cheap to start a pilot, move key salespeople, or move one location to Teams.
To initiate Teams Calling, what essentials do I require?
- The Microsoft 365 E5 package typically includes a license for the Microsoft Phone System, which adds to an E3 package with verification in the contract.
- To obtain a dial tone for Teams, also known as Direct Routing, a Communications Service Provider that offers SIP Trunks is required.
- If an IP-PBX or Cloud UC provider already exists, it may be possible to maintain that relationship.
- If you switch providers, you have to either keep your old phone number or get a new one.
- The Ribbon Connect for Microsoft Teams Service may also be necessary, as well as configuration updates on the existing PBX or UC service.
- A qualified Ribbon Connect reseller can assist with this process.
Assistance from experts for Microsoft Teams Migrations
Making the switch to a different communication platform can be a crucial decision. Engaging the services of a seasoned professional is frequently the best course of action to guarantee a successful outcome. At Ribbon, we have extensive connections with numerous certified telecom specialists worldwide. Our Partners can assist you in deploying Ribbon Connect for Microsoft Teams Direct Routing. That helps in transferring calling to Teams and integrating Teams into various aspects of your company’s workflow. At TOS, We’d be happy to put you in touch with one of our Partners to assist you in expediting this process.
The Ribbon Connect Contrast
Ribbon is a longstanding collaborator with Microsoft, boasting the most comprehensive selection of Microsoft-certified session border controllers (SBCs) available for Microsoft Teams. Over the last decade, Ribbon has developed SBCs that flawlessly link IP-PBXs and Cloud UC services to dial tone providers. Ribbon Connect advances this heritage by harnessing our Microsoft alliance, security proficiency, and interoperability know-how. Ribbon Connect combines technology expertise with a highly intuitive web portal that demystifies integration intricacies. Importantly, the number of users connected to Teams Calling services reflects the solution’s simplicity of use.
Compared to the competition, Ribbon Connect for Microsoft Teams Direct Routing offers superior security, seamless integration, and greater value.
- Ribbon provides a hassle-free deployment process through its intuitive web interfaces and Teams APIs. This automate solution configuration, including modifications to users’ Teams settings. This reduces the time needed and minimises the likelihood of mistakes, making it more efficient than manual efforts.
- Ribbon Connect for Microsoft Teams Direct Routing offers greater flexibility. Also enables organisations to maintain their current dial tone provider and PBX/Cloud UC provider or start fresh. With Ribbon Connect, it is now easier to integrate Teams into existing business workflows.
- Acquiring Ribbon Connect is just as easy. Organisations can purchase the solution based on the number of users requiring Teams calling. The monthly subscription structure ensures that organisations only pay for the features they need.
TECHOM Systems: Driving Transformation with Ribbon and Microsoft Teams
At TOS, we understand that every organisation has unique needs and requirements regarding its communication and collaboration tools. That’s why we work closely with our clients to understand their business objectives and tailor our solutions to meet their specific needs.
Our team of experts has extensive experience deploying and customising Ribbon Connect for Microsoft Teams Direct Routing. We ensure seamless integration of on-premises phone systems with Teams, enabling our clients to leverage the full capabilities of Teams for their communication and collaboration needs.
With Ribbon and Teams, organisations can transform the way they work. They enable their teams to collaborate from anywhere, on any device. At TOS, we help our clients drive digital transformation and achieve their business goals by leveraging the power of Ribbon SBCs and Microsoft Teams.
Schedule a consultation with us to explore customised solutions for end-to-end solutions using Ribbon Connect for Microsoft Teams Direct Routing and experience the power of seamless integration.
