Unified Communications

TECHOM Systems delivers advanced unified communications solutions tailored for modern Australian businesses. These cutting-edge systems integrate voice, video, messaging and collaboration tools into a single, efficient platform. This empowers organizations to work smarter, faster and stay more connected than ever before. Whether the requirement is for enterprise unified communications or cloud-based unified communications as a service, full-service support is available across Melbourne, Sydney and throughout Australia.

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The personal touch of unified communications allows high-definition video calls and real-time messaging across devices. Whether operating in Melbourne, Sydney, or working remotely, businesses can ensure seamless communication across teams, cities and time zones.
Trusted unified communications service providers offer scalable, device-agnostic connectivity to keep teams aligned and responsive.

Upgrade your Phone or Call Center Systems

With modern unified communications managed services, upgrading phone systems and call centers is seamless. CRM platforms, live analytics and cloud-based telephony are integrated to support real-time service and performance. These solutions serve the unique needs of Australian businesses, especially in Sydney and Melbourne and represent the next phase in unified communications in networking.

Take Productivity to the Next Level

A complete unified communication service includes file sharing, project tracking, smart scheduling and flexible mobile integration. From desk phones to softphones, these scalable and secure unified communication solutions are tailored for hybrid work environments. Among leading unified communications companies, the emphasis remains on high performance and seamless user experience.

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Why Choose Us

Empowering Organisations Through The Best Unified Communication Solutions

Recognized leaders in unified communications Australia offer future-ready platforms aligned with strategic business goals. Businesses across Melbourne and Sydney rely on dependable service, scalable features and an outcome-focused approach.

  • Reliable and scalable unified communications solutions Melbourne
  • Australia-based support and expert consultation
  • Secure, future-proof communication frameworks
  • Rapid response times and proactive communication strategies

Our Technology Partners

TECHOM Systems strengthens your Unified Communications strategy with skilled IT staff augmentation, providing certified professionals to support, scale and manage communication platforms across your business. Connect with us for your solution partner needs, as well as stay informed by following us on LinkedIn.

Let’s Talk & Connect in a Better Way

Regardless of business size or sector, effective business communication services play a key role in operational success. A cloud-based unified communications as a service platform enables easy collaboration, reduced infrastructure costs and future-oriented scalability.

Desk Phone & Softphone Integration

Voice remains a cornerstone of professional communication. Through integration of desk phones with softphones, unified communication services ensure consistent performance and call functionality across all environments. From in-office teams to remote staff, businesses throughout Australia benefit from reliable, flexible systems.

Experience the Future of Communication

In today's digital era, unified communications is more than just a term—it’s a transformation strategy. Across Sydney, Melbourne and the broader Australian market, businesses continue to adopt managed unified communications solutions that improve connectivity, boost service standards and support long-term growth.

Find Out How Unified Communications Empowers Your Business

Staying on top of calls, chats, emails and video meetings can feel overwhelming. Unified Communications makes it simple by bringing everything together in one place so your team can focus on getting work done without the hassle of switching between tools. Read More →

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    Faqs

    Frequently Asked Questions

    Why are we here ?

    We are TECHOM Systems, the ultimate destination in Australia for unlocking the power of Unified Communications! We're here to answer the question that's been buzzing in your mind: why are we here? Well, as Unified Communications Providers , we're on a mission to bring you the transformative benefits of UC and Unified Communications Services right here in Australia.

    Imagine a world where communication is seamless, efficient and unified. That's precisely what Unified Communications is all about. It's the integration of various communication channels like voice, video and messaging into a single, harmonious platform. At TECHOM Systems, we believe in the magic of UC and its ability to revolutionize the way we connect, collaborate and thrive.

    As leading Unified Communications Providers, we offer Unified Communication Solutions designed to simplify communication workflows and supercharge productivity. We have got you covered, from cutting-edge Voice over IP (VoIP) systems to immersive video conferencing solutions. We aim to provide you with the tools and technologies that seamlessly bring together all your communication needs.

     

    What is Unified Communications?

    Unified Communications (UC) refers to a set of technologies that enable seamless and integrated communication across multiple devices and channels. UC systems typically allow users to access various communication methods from a single interface, such as voice, video, instant messaging and presence information. UC aims to improve collaboration and productivity by making it easier for people to connect and communicate with each other, regardless of their location or device. UC solutions often include features such as voicemail, video conferencing, call forwarding and integration with other business applications.

    What is VoIP?

    VoIP (Voice over Internet Protocol) is a way to make phone calls over the internet. It converts your voice into digital signals and sends them over the internet, allowing you to make and receive calls from any device with an internet connection, such as a computer, smartphone, or tablet. VoIP can be less expensive than traditional phone service, offering additional features such as call forwarding and voicemail. One of the best  services available in Unified Communication is Cloud Phone System which helps manage complete phone system from a single platform. 

    How Does UCaaS work?

    Unified Communications (UC) integrates various business communication tools, such as instant messaging, video conferencing, voice over IP (VoIP), and email, into a single platform or device. This allows employees to access and use different communication tools from a single location, improving organisational communication and collaboration. UC can be delivered as a stand-alone solution or as part of a larger cloud-based platform.

    Who Sells Unified Communications as a Service?

    Technology companies specialising in business communications and collaboration tools typically sell Unified Communications as a Service solutions. These solutions can be delivered as a stand-alone product or as part of a larger cloud-based platform.

    TECHOM Systems offer a range of UC products and services, including VoIP phone systems, video conferencing tools and collaboration software. We may also offer implementation and support services to help organisations set up and maintain their UC systems.

    Why would we want to use Unified Communications (UC)?

    We would like to use Unified Communications (UC) because of the following reasons:
    • Improved communication and collaboration within an organisation.
    • Increased efficiency and productivity.
    • Enhanced mobility and the ability to work remotely or on the go.
    • Cost savings by eliminating the need for multiple communication systems and long-distance phone charges.
    • Improved customer service by responding to inquiries more quickly and efficiently.

    Who are the Primary users of Unified Communications Technologies?

    Primary users of Unified Communications (UC) technology include:
    1. Large enterprises
    2. Small to medium-sized businesses
    3. Remote workers
    4. Educational institutions,
    5. Legal,
    6. Accounting,
    7. Utility (gas)
    8. Healthcare
    9. Engineering
    10. Finance
    11. Government

    Do you also provide UC integration for custom software solutions?

    TECHOM Systems has a long list of available integrations, including Microsoft Office 365. Here in this page, you can find a longer list. If your solution needs to be listed, you can conatct us for help to make a custom strategic solution.

    Is there any other services offered by you?

    Absolutely! In addition to our expertise in Unified Communications, TECHOM Systems offers a range of other valuable services to cater to your organization's needs. Let's explore three of our key offerings:

    Mobile Device Management (MDM): As the mobile workforce continues to expand, managing and securing mobile devices has become paramount. Our Mobile Device Management Service ensures that your organization's smartphones, tablets, and other mobile devices are properly managed, configured, and protected. With MDM, you can enforce security policies, remotely manage devices, and safeguard your data, all while providing your employees with the freedom and flexibility they need to be productive on the go.

    OneDrive for Business Migration: Data storage and collaboration are crucial aspects of modern business operations. Our OneDrive for Business Migration Service helps you seamlessly transition from traditional file servers to Microsoft's robust cloud storage platform. We handle the migration process, ensuring that your files and folders are securely transferred, preserving file structures, permissions and metadata. By leveraging OneDrive for Business, you can enhance collaboration, improve accessibility and enjoy the benefits of scalable cloud storage.

    Microsoft Intune: As organizations embrace a diverse range of devices and operating systems, managing and securing these endpoints becomes increasingly complex. With Microsoft Intune, we provide a comprehensive solution for managing and securing your organization's devices, whether they are running on Windows, macOS, iOS, or Android. From device enrollment and configuration to application management and compliance policies, Microsoft Intune helps you maintain control and protect your data across all endpoints, ensuring a secure and productive work environment.

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